Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our company offers a 1–hour solution warranty with all of our web hosting packages, which means every single advice request you post will be answered to in only 1 hour max. Our support team members have been taught to efficiently deal with any situation and to offer you prompt advice on any concern that you might have.

  • Top quality support service

  • A Top–quality Support Service

  • Our support service is delivered by a crew of capable experts who will be ready to answer your question right away. You’re able to get hold of the tech support team staff by opening a technical support ticket from your Web Hosting Control Panel or by submitting us an email message. On working days, you can also call us on the phone or take advantage of the live chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel presents a detailed knowledge base that is incorporated into all sections. In each area, you will find a Help press button that will load for you a selection of step–by–step courses on how to take advantage of a particular feature or complete a certain action. Also, we have created mini seminar films so that you can get a better idea of the Control Panel’s interface.